select.form-control{-webkit-appearance:none;-moz-appearance:none;appearance:none;background-image:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='16' height='16' viewBox='0 0 24 24' fill='none' stroke='%23333' stroke-width='2' stroke-linecap='round' stroke-linejoin='round'%3E%3Cpolyline points='6 9 12 15 18 9'%3E%3C/polyline%3E%3C/svg%3E");background-repeat:no-repeat;background-position:right .7rem center;background-size:1em;padding-right:2.5rem}.app-container{display:flex;flex-direction:column;min-height:100vh}.main-content{flex:1;width:100%;background-color:var(--color-background);padding-top:80px}.navbar{position:fixed;top:0;left:0;right:0;height:70px;background-color:#fff;box-shadow:0 2px 10px #0000001a;z-index:1000}.navbar-container{max-width:1400px;margin:0 auto;display:flex;align-items:center;justify-content:space-between;height:100%;padding:0 1.5rem}.navbar-brand{display:flex;align-items:center}.logo{height:40px;margin-right:1rem}.brand-name{font-size:1.2rem;font-weight:600;color:var(--color-primary);white-space:nowrap}.main-nav{display:flex;align-items:center;height:100%}.nav-link{display:flex;align-items:center;height:100%;padding:0 1rem;color:var(--color-text);font-weight:500;text-decoration:none;transition:all .2s ease;position:relative}.nav-link:hover{color:var(--color-primary);background-color:#2863ad0d}.nav-link.router-link-active{color:var(--color-primary);font-weight:600}.nav-link.router-link-active:after{content:"";position:absolute;bottom:0;left:0;width:100%;height:3px;background-color:var(--color-primary)}.nav-icon{margin-right:.5rem;font-size:1.1rem}.account-section{display:flex;align-items:center;gap:1rem}.user-info{display:flex;flex-direction:column;align-items:flex-end}.user-name{font-weight:600;font-size:.9rem}.user-role{font-size:.75rem;color:#666}.account-avatar{width:36px;height:36px;border-radius:50%;background-color:var(--color-primary);display:flex;align-items:center;justify-content:center;color:#fff;font-weight:600}.account-menu{display:flex;align-items:center}.account-link{display:flex;align-items:center;justify-content:center;width:36px;height:36px;border-radius:50%;color:#666;text-decoration:none;transition:background-color .2s}.account-link:hover{background-color:#f0f0f0}.account-icon{font-size:1.2rem}.footer{background-color:#f8f8f8;border-top:1px solid #eee;padding:1.5rem}.footer-content{max-width:1400px;margin:0 auto;display:flex;justify-content:space-between;align-items:center;font-size:.9rem;color:#666}.footer-links{display:flex;gap:1.5rem}.footer-link{color:#666;text-decoration:none;transition:color .2s}.footer-link:hover{color:var(--color-primary)}@media (max-width: 1024px){.brand-name{display:none}.nav-link{padding:0 .7rem}}@media (max-width: 768px){.navbar-container{padding:0 1rem}.nav-icon{font-size:1.3rem;margin-right:0}.nav-link span:not(.nav-icon){display:none}.user-info{display:none}.footer-content{flex-direction:column;gap:1rem}}.home[data-v-65c6caeb]{max-width:1200px;margin:0 auto;padding:2rem}.logo-lg[data-v-65c6caeb]{max-width:100px;margin-bottom:2rem}.quick-actions[data-v-65c6caeb]{margin-top:3rem}.actions-grid[data-v-65c6caeb]{display:grid;grid-template-columns:repeat(auto-fill,minmax(240px,1fr));gap:1.5rem;margin-top:1.5rem}.action-card[data-v-65c6caeb]{background-color:#fff;border-radius:8px;padding:1.5rem;box-shadow:0 2px 8px #0000001a;transition:transform .3s ease,box-shadow .3s ease;display:block;color:var(--color-text)}.action-card[data-v-65c6caeb]:hover{transform:translateY(-5px);box-shadow:0 4px 12px #00000026;background-color:#fff}.action-card h3[data-v-65c6caeb]{color:var(--color-primary);margin-bottom:.5rem}.process-overview[data-v-65c6caeb]{margin-top:4rem;margin-bottom:3rem}.process-diagram[data-v-65c6caeb]{max-width:100%;height:auto;margin-top:1.5rem;border:1px solid var(--color-border);border-radius:8px}:root{--color-primary: #2863ad;--color-secondary: #dd1b16;--color-background: #f8f8f8;--color-border: #ddd;--color-text: #2c3e50;--color-heading: #333;--color-button: #2863ad;--color-button-text: white;--color-success: #4caf50;--color-warning: #ff9800;--color-danger: #f44336;--color-info: #2196f3}:root{--color-background: var(--color-background);--color-background-soft: #f8f8f8;--color-background-mute: #f2f2f2;--color-heading: var(--color-heading);--color-text: var(--color-text);--section-gap: 160px}*,*:before,*:after{box-sizing:border-box;margin:0;position:relative;font-weight:400}body{min-height:100vh;color:var(--color-text);background:var(--color-background);transition:color .5s,background-color .5s;line-height:1.6;font-family:Inter,-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Oxygen,Ubuntu,Cantarell,Fira Sans,Droid Sans,Helvetica Neue,sans-serif;font-size:15px;text-rendering:optimizeLegibility;-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale}html,body{margin:0;padding:0;overflow-x:hidden}a{text-decoration:none;color:var(--color-primary);transition:.3s ease}a:hover{color:#1a4a8a}h1,h2,h3,h4,h5,h6{color:var(--color-heading);font-weight:600;margin-bottom:1rem;line-height:1.3}p{margin-top:0;margin-bottom:1rem}.container{width:100%;max-width:1400px;margin:0 auto;padding:0 1.5rem}.btn{padding:.6rem 1.2rem;border:none;border-radius:6px;font-weight:500;cursor:pointer;transition:all .2s ease;display:inline-flex;align-items:center;justify-content:center;gap:.5rem;white-space:nowrap;text-decoration:none}.btn:disabled{opacity:.6;cursor:not-allowed}.btn-primary{background-color:var(--color-primary);color:#fff}.btn-primary:hover:not(:disabled){background-color:#1a4a8a;box-shadow:0 2px 5px #0000001a}.btn-secondary{background-color:#f0f0f0;color:#333}.btn-secondary:hover:not(:disabled){background-color:#e0e0e0;box-shadow:0 2px 5px #0000001a}.btn-success{background-color:var(--color-success);color:#fff}.btn-success:hover:not(:disabled){background-color:#3d8b40;box-shadow:0 2px 5px #0000001a}.btn-danger{background-color:var(--color-danger);color:#fff}.btn-danger:hover:not(:disabled){background-color:#d32f2f;box-shadow:0 2px 5px #0000001a}.btn-small{padding:.3rem .7rem;font-size:.875rem;border-radius:4px}.btn-large{padding:.8rem 1.5rem;font-size:1.1rem}.btn-icon{display:inline-flex;align-items:center;justify-content:center;width:36px;height:36px;padding:0;border-radius:50%}.card{background-color:#fff;border-radius:8px;box-shadow:0 2px 12px #0000001a;padding:1.5rem;border:1px solid #f0f0f0;transition:box-shadow .3s ease,transform .2s ease;margin-bottom:1.5rem}.card:hover{box-shadow:0 8px 16px #0000001a}.card h2{margin-top:0;margin-bottom:1rem;font-size:1.4rem;color:var(--color-heading);font-weight:600}.card-header{display:flex;justify-content:space-between;align-items:center;margin-bottom:1rem;padding-bottom:.75rem;border-bottom:1px solid #f0f0f0}.form-group{margin-bottom:1.25rem}.form-group label{display:block;margin-bottom:.5rem;font-weight:500;color:var(--color-heading);font-size:.95rem}.form-control{width:100%;padding:.7rem;border:1px solid #ddd;border-radius:6px;font-size:1rem;transition:border-color .2s ease,box-shadow .2s ease}.form-control:focus{border-color:var(--color-primary);outline:none;box-shadow:0 0 0 3px #2863ad33}.form-control:disabled{background-color:#f9f9f9;cursor:not-allowed}select.form-control{-webkit-appearance:none;-moz-appearance:none;appearance:none;background-image:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='16' height='16' viewBox='0 0 24 24' fill='none' stroke='%23333' stroke-width='2' stroke-linecap='round' stroke-linejoin='round'%3E%3Cpolyline points='6 9 12 15 18 9'%3E%3C/polyline%3E%3C/svg%3E");background-repeat:no-repeat;background-position:right .7rem center;background-size:1em;padding-right:2.5rem}textarea.form-control{min-height:100px;resize:vertical}.form-help{margin-top:.3rem;font-size:.8rem;color:#666}.form-actions{display:flex;gap:1rem;margin-top:1.5rem}.table{width:100%;border-collapse:collapse}.table th,.table td{padding:.8rem 1rem;text-align:left;border-bottom:1px solid #eee}.table th{background-color:#f8f8f8;font-weight:600;color:#444}.table tbody tr{transition:background-color .2s}.table tbody tr:hover{background-color:#f8f8f8}.table tbody tr:nth-child(2n){background-color:#fafafa}.status-badge{padding:.3rem .7rem;border-radius:100px;font-size:.8rem;font-weight:600;display:inline-flex;align-items:center;white-space:nowrap}.status-settled{background-color:#4caf5026;color:#2e7d32}.status-pending{background-color:#ff980026;color:#ef6c00}.status-escalated{background-color:#f4433626;color:#c62828}.status-default{background-color:#2196f326;color:#0277bd}.text-center{text-align:center}.text-right{text-align:right}.flex{display:flex}.flex-col{flex-direction:column}.items-center{align-items:center}.justify-between{justify-content:space-between}.gap-1{gap:.25rem}.gap-2{gap:.5rem}.gap-4{gap:1rem}.mb-2{margin-bottom:.5rem}.mb-4{margin-bottom:1rem}.mt-4{margin-top:1rem}.p-4{padding:1rem}.w-full{width:100%}.font-bold{font-weight:600}.text-sm{font-size:.875rem}.text-lg{font-size:1.125rem}.relative{position:relative}.truncate{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}@keyframes fadeIn{0%{opacity:0}to{opacity:1}}.fade-in{animation:fadeIn .3s ease-in-out}.badge{display:inline-block;padding:.25rem .5rem;border-radius:4px;font-size:.75rem;font-weight:600}.badge-success{background-color:var(--color-success);color:#fff}.badge-warning{background-color:var(--color-warning);color:#fff}.badge-danger{background-color:var(--color-danger);color:#fff}.badge-info{background-color:var(--color-info);color:#fff}@media (max-width: 768px){.card{padding:1.2rem}.form-actions{flex-direction:column}.form-actions .btn{width:100%}}